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Working Abroad - Business Travel 2012?

2011-11-04T12:43:00.003Z

American Express' annual Global Business Travel Global Forecast says airfares and hotel costs will rise, as will doing business in Asia and Latin America as opposed to North America and Europe.

Despite a series of fragile economies, costs are expected to rise mostly as a result of classic supply and demand: More businesses are likely to send employees on the road while air carriers, in particular, keep availability restricted.
Report highlights:

Europe, Middle East and Africa airfare and hotels
Increases are expected to be modest on airfares, but long-haul business will see the biggest leap as "European business people go abroad to Asia and Latin America to capitalize on growth opportunities in emerging markets." Hotel rates are likely to see moderate increases also, but countries in economic turmoil, such as Spain and Greece, could be better values.

Latin American airfare and hotels
Strong Latin American economies and increasing consolidation among airlines likely will boost costs — between 3 and 6 percent for economy seats and 5 to 9 percent in business class.
Hotels will be impacted similarly, with "moderate" increases among mid- and upper-tier locations. Business hubs will be particularly affected.

Asia-Pacific
This region is the jewel of business travel at the moment and a "relative bright spot in an otherwise uncertain economic picture." Asia is "expected to lead in business travel demand." Airfare is expected to increase significantly, with leaps as high as 10 percent on long-haul business routes.
More travelers also will mean higher hotel rates. But some cities, such as Shanghai, have enough capacity to offer cheaper rates than elsewhere in the region.

November 01, 2011 - Tribune Newspapers excerpt

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Want a British passport - pass the history test!

2011-10-26T17:37:00.002+01:00

Applicants for British passports will have to meet new requirements that were outlined by Prime Minister David Cameron on October 10. Under the proposal, migrants will have to pass a quiz about British history and culture before they will be granted a passport. The quiz will cover a number of major events and important people in British history. Foreign nationals who want to permanently move to the UK are already required to take a test on life in the UK, but have not been asked to take a quiz on history because of concerns that doing so would be unfair. The addition of the history quiz is part of an effort that Cameron said will make the UK's immigration system fairer. In addition to the history test, Cameron has also called for forcing migrants to pay a bond as high as thousands of pounds before they will be allowed to enter the country. Forcing migrants to pay such bonds could help prevent them from disappearing into the underground economy. Cameron also called for requiring companies to report how many foreign employees they have, though that proposal has since been dropped.

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Working Abroad - Cultural Differences impact Mergers and Acquisitions

2011-09-27T14:16:00.000+01:00

According to a KPMG study, "83% of all mergers and acquisitions (M&As) failed to produce any benefit for the shareholders and over half actually destroyed value". It was cited that the overwhelming cause for failure "was the people and the cultural differences".

Difficulties encountered in M&As are amplified in cross-cultural situations, when the companies involved are from two or more different countries.

Merger success is possible; however, being part of the 17% that succeeds, rather than the 83% that does not deliver, requires more than insight. Merger success is based on acceleration, concentration and creating a critical mass for operational change (adaptation).
Up to the point in the transaction where the papers are signed, the merger and acquisition business is predominantly financial - valuing the assets, determining the price and due diligence. Before the ink is dry, however, this financially-driven deal becomes a human transaction filled with emotion, trauma, and survival behaviour - the non-linear, often irrational world of human beings in the midst of change.
In the case of international mergers and acquisitions, the complexity of this process is often compounded by the difference in national cultures. People living and working in different countries react to the same situations or events in very different manners.
Therefore, a company involved in an international merger or acquisition needs to consider these differences right from the design stage if it is to succeed.

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Virtual teams the new working abroad?

2011-09-06T13:10:00.011+01:00

The ‘rules of engagement’ for a virtual team:
A virtual team has the potential to be a powerful resource within any organisation, but its complex dynamics mean that it must be structured with care to avoid misunderstandings and conflicts that can arise from its virtual nature and the cultural differences of its members. The following list sets out some of the key areas to address when setting up a virtual team.

Leadership
Purpose
Roles
Culture
Communication
Conversation
Feedback
Pace
New members
Weaving
Participation
Team Building

Find out more about our virtual team training program and how it could benefit you and other members in your team or business.

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Working Abroad - 10 mistakes made by expats

2011-08-26T14:47:00.000+01:00

Ten Worst Mistakes Made by Expats:

Gavin Pluck, European director at Guardian Wealth Management, warns of the 10 worst mistakes people from the United Kingdom make when moving abroad:

People often underestimate the cost of living in a new country by assuming the cost of essentials in a new country will be comparable to those in their country, but countries like Switzerland can be far more expensive than the UK.
Likewise, correctly estimating moving costs means taking into account foreign exchange rates, as well as fixed and one-time costs such as legal fees, expenses for purchasing and renting property, and local administrative fees and taxes.
Being in new, exciting surroundings may lead to overspending to take in the new cultural experience, without keeping enough funds on hand for emergencies.
To meet financial obligations retained in the UK, expats need to factor in exchange rate fluctuations, and should try to obtain a six- to 12-month fixed exchange rate when possible.
It is equally important to understand the local tax system and how taxes will affect the family budget. An experienced international financial advisor can help develop a sound financial plan.

Other important legal and financial considerations include:

Updating wills that will be recognized in the new country of domicile.
Setting up an overseas bank account to avoid excessive bank charges for domestic payments.
Informing the HMRC by completing Form P85 to avoid having to pay taxes in both the UK and the new country of residence.
Life insurance policies should be checked and updated to be sure they provide coverage outside of the UK.
National insurance contributions to pensions set up in the UK must either be maintained if planning to return later in life, or an alternative pension plan should be set up.

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Cultural Issues - Mergers and Acquisitions

2011-08-17T14:13:00.000+01:00

Companies in Mercer Study "Very Concerned" about Top Talent Departure

Only a small number of companies analyze cultural issues as part of their integration plans for mergers and acquisitions, according to feedback from global human resource leaders attending Mercer’s M&A Ready™ workshops. Only 25 percent of respondents indicated their company had a process for addressing cultural issues to ensure more successful business integrations.

According to Mercer, most companies seem to have a strong awareness of culture and talent issues in M&A situations. Regarding the risk of top talent departing the organization following an M&A transaction, virtually all attendees said they were concerned, with 46 percent saying they were “very concerned.” When queried about the level of prominence of people issues in M&A situations, 64 percent of respondents said that people issues are more prominent today compared to one or more years ago.

“It’s a concern that well considered cultural integration plans and processes are seemingly absent in many organizations planning M&A deals,” said Chuck Moritt, senior partner in Mercer’s M&A consulting business. “While many acquisitive organizations are aware of culture-related risks that surface in transactions, few organizations are doing enough to mitigate those risks ahead of time.”

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Working Abroad - UK Income Tax

2011-08-09T15:44:00.000+01:00

UK Creates Tighter Rules for Expats' Income Tax

Under a proposed rule, British non-residents who work more than 20 days a year in the United Kingdom will be subject to taxes on their worldwide income, according to a report by Arabian Business. The rule could take effect on April 6, 2012, and signifies the country's efforts to tighten residency rules to boost tax revenue, according to Spencer Lodge, regional director at PIC deVere. HM's Revenues & Customs has issued a consultation paper on the planned rule, which considers individuals who spend more than 182 days in the United Kingdom as residents who are responsible for paying income tax. In addition, expatriates who spend between 10 to 182 days in the country would be tested for non-residency status based on factors like whether family members live in the United Kingdom, housing, and employment, Lodge said. He added that the new rule could affect thousands of expatriates from the Gulf Cooperation Council (GCC) region of the Middle East. The Institute for Public Policy Research Data estimates that 5.6 million UK citizens currently live abroad permanently while 500,000 do so temporarily.

MENAFN.com (07/28/11)

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Working Abroad as Expats

2011-08-02T13:07:00.000+01:00

Singapore now more expensive than Hong Kong:

According to human resource firm ECA International, it said the Singapore dollar, which has surged by more than 10 percent against the US Dollar, pushed the city-state to third place above Hong Kong, with Japan and South Korea remaining the two most expensive countries.

ECA International carries out a survey twice a year by measuring a basket of common items purchased by expatriates in more than 400 locations globally, such as dairy produce, vegetables, clothing and meals out.

The survey does not include housing, utilities, car and school expenses as these items can make a significant difference to costs but, the firm says, are often compensated for separately in expatriate packages.

“While we are seeing price increases in a number of Asian locations, the main reason for Singapore’s rise in our ranking over the past 12 months is the strength of the currency,” says Lee Quane, the firm’s regional director.

He said allowances paid to protect the purchasing power of employees on long-term assignment in Singapore are now higher than those paid to international executives posted in many other financial centres.

In the latest ECA International survey, carried out in March, Singapore had leapfrogged Hong Kong to occupy sixth position in a list of the 10 most expensive Asian cities.

Tokyo was followed by Nagoya, Yokohoma and Kobe, while South Korea’s capital Seoul was ranked fifth. After Singapore and Hong Kong, Beijing, Shanghai and South Korea’s port city of Busan were the most expensive Asian cities for expatriates.

Globally, Tokyo heads the top 10 list followed by Oslo, Nagoya, Stavanger in Norway, Yokohoma, Zurich, Angola’s capital Luanda, Geneva, Kobe and the Swiss capital of Bern.

(Original Source : TODAYonline)

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Working abroad - coming to the UK?

2011-07-26T14:47:00.000+01:00

Are you thinking of moving to live and work in the UK?

Go to our newsletter 'worldwise' to find out more by clicking on this below link:

Coming Home to the UK?

You will also find some great articles and resources at Ukresident.com by clicking on the below link:

http://www.ukresident.com/content/articles/working-in-the-uk

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Working Abroad - Scrutiny over US visas

2011-07-20T15:37:00.000+01:00

Giant Indian outsourcing company under scrutiny over US visas.
Find out more in the New York Times article link below:
http://www.nytimes.com/2011/06/22/us/22infosys.html?scp=1&sq=infosys&st=cse

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10 most expensive world cities for expats

2011-07-13T15:56:00.017+01:00

The 10 most expensive world cities for expats.
Rankings (out of 214)

2011 2010 City Country

1 1 Luanda Angola

2 2 Tokyo Japan

3 3 N'Djamena Chad

4 4 Moscow Russia

5 5 Geneva Switzerland

6 6 Osaka Japan

7 8 Zurich Switzerland

8             11                Singapore             Singapore
9              8                 Hong Kong           Hong Kong
10            21               São Paulo             Brazil

Where London - UK is ranked:
18            17               London                 United Kingdom

(Mercer report 2011)

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UK Proposes reducing the number of immigrants who can apply for permanenet residence

2011-07-05T16:03:00.000+01:00

Foreign workers in the UK will have fewer options for settlement in the country under a series of new government proposals. Those working on temporary visas will not be able to apply for settlement, and the government will classify immigration various routes as either temporary or permanent. It will also be more difficult to extend a visa. "The proposals I am making today are aimed at breaking the link between temporary and permanent migration," said Immigration Minister Damien Green. "We want the brightest and best workers to come to the UK, make a strong contribution to our economy while they are here, and then return home," he added. Under the proposals, Tier 2 will be classified as temporary, though certain categories of value to the country will be allowed an automatic settlement route. There will also be an English language requirement for adult dependents of Tier 2 workers who are on a route to settlement, and Tier 5 temporary workers may stay only twelve months.
workpermit.com 14/06/11

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Working Abroad - U.S Tax compliance drives expats to despair of U.S.

2011-06-27T13:40:00.000+01:00

American expatriates who are employed overseas are expected to file tax returns with the Internal Revenue Service (IRS), even if they do not owe any taxes in the United States, or face penalties.
Starting in January 2013, the Foreign Account Tax Compliance Act (FATCA) will require banks across the globe to disclose details of accounts containing at least $50,000 belonging to U.S. clients, or be subject to a withholding tax.
The legislation seeks to prevent the evasion of more than $8 billion in taxes over the next 10 years. Some individuals involved with the initiative believe it will generate much more, but will catch unawares many U.S. citizens. It may also put at-risk individuals who knew they were bypassing the filing rules yet could not afford professional help for filling out these forms, which generally costs about $2,000 per form, says American Citizens Abroad.
Meanwhile, a voluntary disclosure initiative launched in February will charge citizens penalties of a fourth of the money in their bank account. In early June, however, the IRS reduced the penalty rate for failing to file to 5 percent of assets for some U.S. citizens living overseas, although the provision may not be applicable to Americans living in the United Kingdom and Hong Kong with offshore income.
Many Americans are worried that banks will abandon U.S. clients to reduce their FATCA compliance costs.

(Financial Times 12/06/11)

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Working Abroad - Asia Pacific export guide

2011-06-14T17:58:00.000+01:00

Great Asia Pacific export guide from the British Chamber of Commerce - Global Trader publication:
http://www.exportguides.co.uk/asiapacific

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Working Abroad - An introduction to the UK

2011-06-07T17:16:00.000+01:00

Great website with know-how and tips on moving to the UK:

http://www.expatica.co.uk//essentials_moving_to/country_facts/An-Introduction-to-the-United-Kingdom_14501.html

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Working Abroad - Packing Tips and Know-how

2011-05-24T09:00:00.001+01:00

Great article on ' packing tips from travel pros' click here
www.nytimes.com/2010/05/06/business/06PACK.html

At expatknowhow we advise the following:

Be clear on the type of trip you are taking and therefore what may be needed – location/weather type/air-conditioning/walking/entertaining/health needs etc…..
Plan the best type of luggage to use case/backpack and properly label and ensure the case is easily distinguished with a strap, ribbon or colourful tape. Many cases look the same when waiting at a conveyor belt.
Be clear on what items you may be able to buy that are cost effective when you get to your destination.
Plan your wardrobe; try to create a capsule set of items that can be mixed and matched and easily interchangeable and also try to choose items that do not easily crease or are easy to wash. Try to minimise footwear/bags by choosing a neutral colour that will go with everything.
Plan your items and find a dedicated space to lay them out in advance of the trip. Or if space is an issue put the items in the case/backpack loosely as you think of them so they are all in one place when the time comes to pack.
Be clear on airline weight restrictions and carry on rules. Check the airline website.
When packing; place the heavy items at the bottom of the case (shoes/wash bag etc.) so that light items are on top and don’t get crushed.
Decant or buy small items of toiletries, many makes today have travel size options.
Make use of shoes and heavy items at the bottom of the case by filling with socks/underwear/swimming costume etc…
Wherever possible pack clothes in a tight roll and pack into a space tightly, this will minimise creases and crush marks.
If space is a serious issue then it may be worthwhile to vacuum pack some items.
When going to a cold country wear any heavy items boots/coat onto the plane to save the space and weight in the case.
Be prepared and always have a spare change of clothes and any spare glasses, medicines or contact lens solutions (be clear on the airline liquid restrictions) etc.. in your carry on luggage, as these may be needed in case the flight is delayed or you miss a connection or if the cases don’t arrive at the final destination.

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Working Abroad - China Cultural Briefing

2011-05-17T17:04:00.001+01:00

It won't have escaped your notice that China is vying for position as the world's leading economic super-power. Improved international relations, government reforms and increased foreign investment make it an attractive location for international business.

Awareness of Chinese culture will help communications and avoid ‘culture shock' when travelling. The ancient culture of the third largest country in the world, home to a fifth of the citizens of the planet, is fascinating and complex and there is much to learn. Here is just a brief overview;

Confucianism is a major influence permeating all of Chinese society. Revolving around the concept of harmonious relationships, it is manifest in an aversion to conflict, maintenance of proper behaviour and the preservation of ‘face' (honour or respect). Sincerity is valued above all qualities.

It is important to be reserved and courteous when greeting in China. Here are a few tips to follow:

If you are applauded as a welcome, return the applause
Greetings are formal and the oldest person is always greeted first
Handshakes are the most common form of greeting with foreigners (do not be overly vigorous when shaking hands as this can be interpreted as aggressive)
Many Chinese will look towards the ground when greeting someone
Address the person by an honorific title and their surname. If they wish to move to a first-name basis, they will advise you which name to use.
Be ready to laugh at yourself – the Chinese have a great sense of humour!

For much more information on business etiquette in China, see our guide, ‘Doing Business in China' – currently available to download for FREE. click here to subscribe to our newsletter worldwise.

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Working Abroad - Business Link to China

2011-05-17T16:29:00.000+01:00

The British Chambers of Commerce (BCC) have recently launched 'LinkToChina' – the new UK-China business match-making project launched by the BCC and China Council for the Promotion of International Trade (The Chinese Chamber of International Commerce).

Go to this link to find out more details:

http://linktochina.tvchamber.co.uk/

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Working Abroad - Relocation to China

2011-05-06T15:26:00.000+01:00

Interested to find out more about what companies are saying about and doing when relocationg people to China.
The Cartus Survey Shows Global Relocation Assignments into China Continue to Grow.
Click to go to this great article from Cartus Relocation to China

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Medical advice and know-how for people living and working abroad

2011-03-29T18:51:00.000+01:00

Health

When you travel to work and live in different climates and environments, you should be aware that there can be many health risks related to different diseases found in different countries that you may have never been exposed to before. To stay fit and healthy you should pay particular attention to food hygiene, the source of drinking water and hand cleanliness.

Before planning to travel or move abroad you should ensure that you are fully aware of the health status of your host country and have taken appropriate medical precautions, such as immunisations and suitable medical insurance cover.
There are a number of resources available to provide advice and support. Your first stop should be to consult with your doctor.

In the UK your doctor can provide you with a free booklet 'Health advice for Travellers' which primarily gives advice on health and immunisations as well as the rules of the EU service. It is also advisable to ask for a copy of your medical notes to take with you if you have or have had any type of serious medical complaint.

to see more of this article click this link www.expatknowhow.com/menus/main.asp?PN=Medical

In addition to the above advice, why not take a look at the Aviva new health passport to help you keep a track of your medical history and test results click this link www.aviva.co.uk/healthpassport

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Working Abroad - Creating a home in your new host coutry

2011-03-22T17:34:00.002Z

Wherever I lay my shell, that's my home...

Imagine being able to walk out of your house whenever you get fed up of the wallpaper, or want a different view from the window – and simply take over another one that takes your fancy. Business as usual if you happen to be a hermit crab.

Hermit crabs come in two families – Paguridae and Coenobitidae – and are one of nature's travelers. They're not weighed down by mortgages or material possessions. If they wake up one morning and feel like it, they don't have much planning to do before they're on their way. That's probably why hermit crabs are found all over the world with the exception of the Arctic and Antarctic.

Of course, when non shell-dwellers like ourselves travel, accommodation is important and does require planning - whether we are organising a short term trip or a long term move.

If you are relocating and need to find the perfect roof over your head, expatknowhow can help - see ‘creating a home in your new host country' for more information.

In fact, it turns out that even some species of hermit crabs need to plan ahead a bit; the symbiotic relationships they form with sea anemones is a bond so strong that when the crab moves home, it takes the anemone along too!

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BRIC Countries

2011-03-15T12:50:00.000Z

The BRIC countries – Brazil, Russia, India and China – have powered ahead economically over the past decade, but will they be able to take up the slack in the world economy from the US consumer?

See more at the Financial Times website click below:
http://www.ft.com/cms/9bae68fe-011c-11df-a4cb-00144feabdc0.htm

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Working Abroad - Money Matters

2011-03-08T10:33:00.000Z

Organising your finances when working abroad:

When going to live and work abroad you will need to get your financial affairs in order.

Have a discussion with your employer to fully understand how they will be paying you your salary and discuss the best options for you.

You could start by going to your bank to find out what kind of service and advice they can offer you.

It would be advisable to use a bank that has an online banking facility, so that even if it takes a while for you to set up internet access in your ‘new home', you can obtain access to your account from your office or an internet café (take care though when using an unknown internet source and ensure that you log out and delete history when finished).

Remember to notify your bank and credit card companies that you will be conducting transactions from abroad, as some expats in countries considered to be susceptible to fraud, have found access to their accounts blocked.

Many major banks have branches in many countries worldwide, where you will have the use of the facilities such as safety deposit boxes (for a fee) and advisors that you can talk to. Some banks also have offshore bank account facilities, located in places such as Jersey and the Isle of Man, specifically catering to the expat community; these offer a large range of services that cater to the expat needs.

Click here to find out about the current Lloyds TSB International Premier account £100 cash offer when you open an account by 20 March 2011 and for access to the Lloyds TSB International Premier Account Application Form.
http://www.expatknowhow.com/menus/main.asp?PN=Financial

Decide how you will handle credit card bills as many expats have ended up with ruined credit histories or high charges for late payments. Once your credit rating is ruined it can take years to put right and can have serious implications in the future when looking to take loans or buy property.

Look into the best savings options for you, at home and overseas.

Are you going to be working abroad as an expat?

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Working abroad - Civil unrest in North Africa

2011-02-28T14:40:00.001Z

Due to the civil unrest in a number of North African countries, the Foreign &Commonwealth Office has offered the following advice:

Morocco
Whilst there are currently no travel restrictions in place, travellers to the country should follow news reports and be alert to developments in North Africa that might trigger public disturbances.

Travellers should take precautions for their personal safety and avoid public gatherings and demonstrations. Any increase in regional tension may affect Travel Advice.

Libya
All but essential travel to Libya is not recommended. Those without a pressing need to remain in the country, should leave by commercial means if it is safe to do so.

The Libyan authorities may restrict access to the more remote parts of the country (e.g. desert areas and remote towns) at short notice.

Major demonstrations are continuing in Tripoli and across Libya, including in Benghazi, Derna and Al Bayda in the East of Libya and Misurata and Zawiya in Western Libya. Security forces have been deployed and there are reports of clashes and the use of violence , including water cannon, live ammunition and tear gas, to disperse crowds.

Foreign Nationals should avoid political gatherings and demonstrations and respect any advice or instruction from the local security authorities.

The British Embassy in Tripoli has received reports of increased crime levels in Libya during the recent unrest. British Nationals in Libya should ensure that their homes and possessions are secured and avoid non-essential travel, especially after dark.

There have been reports of attacks on company compounds in areas close to towns and cities. Companies with staff working in these compounds should make an evaluation of the security measures that they have in place and their level of supplies. If adequate security remains in place, workers may be safer remaining on site. If not, companies should consider leaving their compound and making preparations to move their staff out of Libya, if it is safe to do so.

Egypt
The FCO continue to advise against all but essential travel to Cairo (includes all four governorates of Cairo, Giza, Helwan, Alexandria and Suez.

This advice does not affect transits through Cairo airport for onward travel to other destinations. There are widespread strikes in Cairo and other towns and cities across Egypt. British nationals should observe instructions and advice by local security authorities and avoid public gatherings and disturbances.

According to latest information, Luxor & the Red Sea Resorts, including Sharm el Sheikh, are calm. However, the situation across Egypt is unpredictable and may change quickly.
There is a nationwide curfew in place from 00:00 to 06:00 local time. You must respect the curfew and listen for announcements about any changes to the curfew requirements. The curfew is not being enforced in the Red Sea Resort area or in Luxor.

for the latest information . . . . .

1. Foreign & Commonwealth Office (FCO) click to link to their website
2. US State Department (USD) click to link to their website

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Original link from ALC Health - http://www.alchealth.com/

UK Immigration Alert

2011-02-21T18:13:00.008Z

UK Immigration Alert - Statement of Intent published

The UK Border Agency (UKBA) has today published its statement of intent. The statement of intent has revealed the following changes to take effect, subject to Parliamentary approval, after 6 April 2011:

Tier 2 (General)

From 6 April 2011 there will be an annual limit of 20,700 certificates issued.

4,200 Certificates of Sponsorship (CoS) will be available to sponsors in April but thereafter only 1,500 per month. These CoS will be re-named ‘restricted COS’.

To apply for a restricted CoS, sponsors will have to identify a vacancy and conduct a Resident Labour Market test first

The UKBA will then consider each application against points-based criteria which prioritises applications on the Shortage Occupation List and high-level research posts.

Applications for restricted CoS to be accepted from 16 March 2011 onwards

‘Unrestricted’ CoS will apply to those:

With proposed salaries of £150,000 GBP or higher
Migrants already in the UK and extending their leave with the same employer, switching employers, or switching from a different category into Tier 2 (General)
Switching their status from Tier 1 (Post Study Work) and who have worked for the sponsor for 6 months

English language level will be increased from “basic” to “intermediate”

All jobs under Tier 2 (General) must be in an occupation on the UK Border Agency’s Graduate Occupation List

Tier 2 (ICT): This immigration route will not be affected by the annual limits:

If the migrant is to be paid between £24,000 and £40,000 per year, then they will only be permitted to stay in the UK for a total of 12 months. They must then depart the UK and may not re-apply for Tier 2 (ICT) permission for a further 12 months.

Tier 1 (General):

Will be closed to persons not already in the UK under Tier 1 (General) or its former routes

Will remain open to those migrants already in the UK under Tier 1 (General) and who seek to extend their stay.

(data received from Robinsons Relocation)

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Are you going to be working abroad in China or India?

2011-02-10T16:58:00.002Z

Do you want to be connected to whats going on in these countries?

Then click on the below link for articles from The Economist.
http://www.economist.com/countries/India/index.cfm

Would you like to know more about Chinese or Indian culture or living and working abroad in China and India?

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Working Across Cultures - Milton Park Event

2011-02-02T16:18:00.000Z

Do you work at Milton Park or nearby in Oxfordshire?
Do you travel and work abroad for Business?
Do you work with people from different Cultures?
If so we would like to invite you to a free lunchtime event that will be taking place at:

The Advanced Business Solutions Campus - Abingdon and Witney College - 5G Milton Park

Wednesday 16 February from 12.15-13.15:

Title: Working across Cultures - How to Maximise Performance

The international nature and global reach of many businesses requires most of us to interact with colleagues from different cultural backgrounds as part of our jobs.

This informative seminar will address how to;

• Communicate effectively with colleagues from different cultural backgrounds

• Develop effective cross-cultural business relationships

• Successfully manage a multi-cultural team and get the best results from them

• Prepare staff for long-term overseas assignments

• Organise a successful overseas business trip

To find out more about this event and to sign up to attend please go to the following link:

www.expatknowhow.com/talk

We hope to see you there.

UK Trade links with China

2011-02-02T15:58:00.000Z

To find out about UK/China trade links - please read the article from UKTI below:
http://www.ukti.gov.uk/uktihome/media/pressRelease/123397.html

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Chinese Culture - Communication Know-How

2011-01-18T13:22:00.000Z

COMMUNICATION:

Bowing or nodding is the common greeting; however, you may be offered a handshake. Wait for the Chinese to offer their hand first.
Applause is common when greeting a crowd; the same is expected in return.
Introductions are formal. Use formal titles.
Chinese will often use a nickname to assist Westerners.
Being on time is vital in China.
Appointments are a must for business.
Contacts should be made prior to your trip.
Bring several copies of all written documents for your meetings.
The decision making process is slow. You should not expect to conclude your business swiftly.
Many Chinese will want to consult with the stars or wait for a lucky day before they make a decision.
Present and receive cards with both hands.
Never write on a business card or put it in your wallet or pocket. Carry a small card case.
The most important member of your company or group should lead important meetings. Chinese value rank and status.
Develop a working knowledge of Chinese culture.
Allow the Chinese to leave a meeting first.

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Chinese Culture - A Tale of Two Expats

2011-01-10T14:39:00.000Z

A Tale of Two Expats - Great article in The Economist join the link here:
http://www.economist.com/node/17797134

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Chinese Cultural Know-How

2010-12-22T16:43:00.002Z

As promised here is the 5th and final installment of information on Chinese Cultural know-how for 2010:

Chinese society and culture

Confucianism can be seen as a major influence that permeates the whole of Chinese society. It revolves around the concept of harmonious relationships. This is manifested in an aversion to conflict, maintenance of proper behaviour and the preservation of ‘face’, which roughly translates as ‘honour’, ‘good reputation’ or ‘respect’.
Chinese people value sincerity above all qualities. They admire sincerity, education, respect and frugality.

Confucianism: a Chinese ethical and philosophical system developed from the teachings of the Chinese philosopher Confucius (551–478 BC). In Confucianism, human beings are teachable, improvable and perfectible through personal and communal endeavour especially including self-cultivation and self-creation.

In Chinese names, the surname comes first and the given names second. For instance, the basketball player Yao Ming should be addressed as "Mr. Yao", not "Mr. Ming".

In conversation, avoid controversial topics relating to China’s recent political history. Instead, ask a Chinese person about their culture, art and literature, or the recent economic growth of their nation.

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Chinese Cultural Know-How

2010-12-14T11:01:00.002Z

As promised here is the 4th installment of information on Chinese Cultural know-how:

Socialising, eating and drinking:

Hospitality is an integral part of Chinese culture, and an invitation should be seen as a great honour.

• If you eat in a restaurant you should not offer to share the bill, but you will be expected to reciprocate. Tipping is technically illegal in China, and you will not ever be expected to leave anything.

• If you are invited to the home of a Chinese person and you cannot attend, be sure to explain why so that you are not seen as disrespectful.

• Arrive on time and remove your shoes on entering a Chinese home. Bring a small gift, and remember to eat well and compliment the food.

• Never eat the last piece from a serving tray, and wait for your host to start eating before you do. Learn to use chopsticks and try everything you are offered.

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Chinese Cultural Know-How

2010-12-10T16:29:00.000Z

As promised here is the 3rd installment of information on Chinese Cultural know-how:

GIFTS:

Gifts are traditionally given in China at New Year, weddings, births and birthdays.

The way a gift is wrapped is almost as important as the gift itself. Gold and red are excellent choices. Avoid black, white or blue, as these symbolise funerals.

Offer gifts with both hands. Don’t open gifts that you are given when you are still with the giver. You may refuse a gift three times before you accept it.

In Chinese and other East Asian societies, a red envelope or red packet (known as Hóng Bāo in Mandarin and Lai See in Cantonese) is a monetary gift which is given during holidays or special occasions.

Red envelopes are mainly presented at social and family gatherings such as weddings or on holidays such as the Lunar New Year. The red color of the envelope symbolizes good luck and is supposed to ward off evil spirits. A married person would not turn down such a request as it would mean that he or she would be "out of luck" in the New Year. In keeping with Chinese customs, newly wedded couples are also usually expected to be extremely generous with the amount offered in the red packets, so as to receive blessings for a blissful marriage.

The amount of money contained in the envelope usually ends with an even digit, in accordance with Chinese beliefs; for instance 88 and 168 are both lucky numbers, as odd-numbered money gifts are traditionally associated with funerals. But there is a widespread tradition that money should not be given in fours, or the number four should not appear in the amount, such as 40, 400 and 444 as the pronunciation of the word "four" resembles that of the word "death", and it signifies bad luck for many Chinese. At weddings, the amount offered is usually intended to cover the cost of the attendees as well as a goodwill to the newlyweds. It is considered extremely rude to give a low amount of money on such an occasion.

Chinese Cultural Know-How

2010-12-05T15:58:00.000Z

As promised here is the 2nd area of information on Chinese Cultural know-how:

Gestures and body language:

• The Chinese are not keen on physical contact, so be sure not to pat or slap a colleague’s back.

• Body posture should always be formal and attentive, as it shows you have self-control.

• When business cards are exchanged, present and receive cards with both hands and take time to read the card you are given. This shows your respect.

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Chinese Cultural know-how

2010-11-24T15:30:00.002Z

Over the next few blogs I will be sharing 5 areas of information on Chinese Cultural know-how.
Here is the first -

GREETINGS:
• It is important to be reserved and courteous when greeting in China.

• If you are applauded as a welcome, return the applause.

• Greetings are formal and the oldest person is always greeted first.

• Handshakes are the most common form of greeting with foreigners (beware not to be overly vigorous when shaking hands as the Chinese may interpret this as aggressive).

• Many Chinese will look towards the ground when greeting someone.

• Address the person by an honorific title and their surname. If they wish to move to a first-name basis, they will advise you which name to use.

• Be ready to laugh at yourself readily – the Chinese have a great sense of humour!

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Chinese Cross-Culture?

2010-11-17T13:00:00.000Z

I recently found this quote and thought that it summed up some of the complexities of why it is sometimes difficult for 'foreigners' to understand the Chinese....
Chinese historian Professor Yi Zhongtian is quoted as having said:

The Chinese people are frank yet tactful, honest yet sophisticated, suspicious yet gullible, stubborn yet flexible, unscrupulous yet loyal, advocate etiquette yet often appear unmannered, stand for the golden mean yet are extreme, value the quality of being thrifty yet like to parade their wealth, maintain traditions when convenient yet love to chase modern fashion, believe contentment brings happiness yet often daydream about becoming overnight millionaires, believe the word of the fortune teller yet lack affiliation to any religion, like to form groups yet often fight, love to be controversial yet know how to smooth things over, do not like to be meddlesome yet love to gossip, know how to “seize the day” yet always talk about taking life easy...

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Working abroad in China

2010-11-10T17:56:00.001Z

China is currently in the press due to the current visit of the British Prime Minister and the events surrounding his visit. Some interesting cultural difference is being highlighted as part of the visit. We are wondering what cultural training David Cameron has received?
At expatknowhow we have been putting together a China Culture Guide which will soon be available on our website for download.
We believe that this guide will be a valuable resource for anyone that will be visiting or moving to live and work in China/Hong Kong/Macau.
Watch this space for more details...

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Know-how for expats returning 'home' after living and working abroad.

2010-10-28T12:04:00.000+01:00

When you have been living and working abroad for a period of time (1 year +). It can be difficult to settle when you return 'home'.
Here are some tips from repats who have had experience of this situation:

1. Realise that you will have to start over in some way.
2. Life might feel like it went on without you. Life hasn’t waited for you to return.
3. Consider that you might have to put some effort into rekindling your friendships and relationships at home.
4. Accept that your friends and family will probably never be able to completely understand what your life was like abroad.
5. Be prepared to find yourself missing aspects of your former life.
6. Expect the unexpected. Think of it as another adventure, just like the one you started when you moved abroad.

Happy return 'home'...

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Relocation tips when moving to live and work abroad

2010-10-25T16:46:00.000+01:00

•What assistance does your employing company provide for new arrivals locally?
-Find out and make the most of all support given

•Many cities have active expat social groups that can prove to be a good source of practical information for everyday life and settling in matters.
-Ask your relocation agent for an up to date list.

•Join online expat communities that will enable you to connect with other expats in the local area.
-Find out first hand how they overcame issues during their own relocation.

•Most importantly, don't forget to ask your relocation agent for any tips they may have for you to make the most of your package.
-Remember that they are your ally and they want more than anything else to have happy clients and customers, so will be more than available to provide any tips they can to assist you in your move and settling in to your new assignment.

Happy Relocating...

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Do you want to work abroad as an expatriate?

2010-10-13T16:45:00.000+01:00

If you want to be posted to live and work abroad for your company - what do you have to do?

According to the Economist Intelligence Unit (EIU), fewer companies are sending their employees abroad on work placements nowadays, and those who are being relocated for employment assignments are being less well remunerated and rewarded for their relocation.
Companies across the globe have had to slash staff, cut costs and rein in spending in an effort to remain in business. Therefore, is it unrealistic to think that you can expect your company to give you an overseas assignment?

The recession has not stopped new markets from emerging – what’s more, it has not stopped any business anywhere in the world from wanting to remain competitive.

A survey of executives and companies across 77 nations globally by the EIU revealed that 40% of all companies really wanted to increase their expatriate workforce.

Therefore, you can assume that there is a desire to have strong, well - experienced staff relocated overseas to develop new arms of your company’s business abroad. What’s more, it’s a fact that there is demand for expatriate staff, particularly with strong management experience for example, in many business sectors in the likes of China, India, the Middle East, Eastern Europe and Russia…

The number one factor holding companies back from relocating staff according to the EIU is a financial one. And when you look more closely at the report from the Economist Intelligence Unit you discover that the placements that have been given aboard even during the recession have been less well paid than before.

If you really are very keen to move to live and work abroad, and you want to get an assignment from your current company, you have to sell the idea to them and sell yourself as part of the package. To do so you need to understand where their reluctance may come from – i.e., it’s a financial issue – and you need to be able to counter any of their arguments against your move with excellent reasons why you are actually the ideal candidate for the relocation.

Happy Relocation.....

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Business in India - Working abroad

2010-10-05T10:31:00.000+01:00

Thinking about doing business in India? Thinking about working abroad in India?
Great article by the economist that I found linked from the dialogin.com website.
http://www.economist.com/node/17145035

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Expat relocation tips

2010-09-28T16:37:00.000+01:00

Are you going to be living and working abroad?
Are you concerned about the possibility of identity fraud...
I heard last week of a lady preparing to leave the UK to go and live and work abroad, who hired the services of ALLSHRED. Allshred are a secure shredding and recycling company based in Oxfordshire http://www.allshred.uk.com/. She was concerned that if someone got hold of her old disposed of documents that they might have the possibility to steal her details and identity.
Have just added this to my expat relocation support tips list for future clients. Great idea.

Happy shredding!

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Advice Abroad, From Home?

2010-09-22T12:10:00.000+01:00

When you are travelling to live and work abroad for business, where can you get the best advice from to make your trip successful?

Here are some comments from expats and business people who have experience of this:

"Most travel Web sites offer enough information to leisure travelers to make their trip a good one. But business travelers often have different needs."

“Hotel reviews in TripAdvisor and similar tourism sites are only slightly helpful, because most reviewers don’t have the obsession with connectivity that I do. Expat sites tell me more.”

” The hotel recommendations from someone who had past expereince, led not only to something more affordable and gave me all the amenities I needed, but put me in the center of things.”

“It’s helpful to speak with people who are from where you are from, and learn from their mistakes.”

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Advice from an experienced expat

2010-09-15T17:28:00.000+01:00

The one thing that makes for a happy expat experience is good old fashioned advance preparation.

As true as this is for the expat, it is even more true for his/her family. As there is no such thing as a happy expat with an unhappy family.

If you are planning to live and work abroad then whether you have six months or six weeks to prepare for your expat assignment, there is a lot you can do in advance to make the transition as smooth as possible. Three humble suggestions to consider:

1. Throw away the travel guide book to your future home - Worse than useless. They usually give a tourist's view of a city/country, with no real sense for what it is like to live there.

2. Confront the facts - good, bad and ugly - and make sure any family members do the same. Some places are tough to live, and all are different from home in some difficult ways. The more you know about the negative aspects of your new home, the more you will avoid disappointment on arrival. You may even be pleasantly surprised.

3. Get professional help - With the internet touching nearly every corner of the world, there has never been an easier time for an expat to keep in touch with friends and family back home. But don't let this fool you into thinking the expat life is easy; an overseas assignment will still present you and your family with numerous challenges. Consulting a professional expat advisor before you leave is a wise move. Many employers will pay for this service, as it is helps ensure a good return on the huge investment they are making in sending you overseas.

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Working abroad - Unfair dismissal in the UK?

2010-09-08T15:37:00.000+01:00

Are you going to be working abroad?
Are you going to be sending an employee to work abroad?
This can raise may legal questions?
One question should be whether these individuals retain the right to claim unfair dismissal in the UK.

Recently (in 2 cases) the courts have referred to the priciples laid down by the House of Lords in the Lawson vs Serco case (2006 IRLR 289 HL), which divide employees into the following categories of cases:

standard - employees who ordinarily work in Great Britain can claim unfair dismissal if they were working in this country at the time of their dismissal.

peripatetic - employees who work in different locations abroad can only claim unfair dismissal in Britain if they are based in this country. The decisive factor in determining the base will be where the employees headquarters are or where the employees travel begins and ends.

expatriate - employees who both work and are based abroad can bring a claim here only in exceptional circumstances. They might be able to bring such claims if they work in an extra-territorial enclave, or were posted abroad for a business carried on in Britain, or have 'equally strong' connections here.
This information is an extract from an article written by Barry Mordsley and James Davis from Salans.

One of the many things you need to know when sending employees to live and work overseas.

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Managing Global Virtual Teams

2010-08-31T18:10:00.000+01:00

Further to my last post on managing virtual teams I found some great information on wikibooks:
http://en.wikibooks.org/wiki/Managing_Groups_and_Teams/How_Do_You_Manage_Global_Virtual_Teams%3F

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Happy Teams....

Managing Virtual Teams - misunderstandings arising from cultural differences

2010-08-26T18:14:00.000+01:00

A new report from the Economist Intelligence Unit, Managing Virtual Teams: taking a more strategic approach, highlights the prevalence of virtual teams and the methods by which they are managed.

The accompanying survey of over 400 executives from around the world found that, while 78% now work, or have worked, in a virtual team, this kind of teamwork has many problems, two of the biggest being misunderstandings arising from cultural differences – a strong argument in favour of cross-cultural training – and the general difficulty of leading people from a distance.
See more of the article @ www.eiu.com/sponsor/NEC/virtualteams

For bespoke cross-cultural training programs both online and face to face contact us @expatknowhow http://www.expatknowhow.com/menus/main.asp?PN=Contact
http://www.expatknowhow.com/
Follow us on twitter @expatknowhow
or sign up to our Blog http://www.expatknowhow.blogspot.com/

U.S. Travel Visa Requirements

2010-08-19T10:14:00.000+01:00

The US Government has recently announced that as from 9 September, there will be a $14 pp charge for ESTA applications.

The ESTA is the compulsory internet form that must be completed prior to travel on the US Visa Waiver entry scheme. Currently the ESTA is free of charge and valid for 2 years from time of issue.

No travel arrangements need to have been made to apply for an ESTA.

To apply, click on http://esta.cbp.dhs.gov/esta

Are you travelling to work or live overseas?
Need help?
Contact us at http://www.expatknowhow.com/
Follow us on twitter @expatknowhow
or sign up to our Blog http://www.expatknowhow.blogspot.com/

Safety and Security Abroad

2010-08-10T17:01:00.000+01:00

Safety know-how:

Whether you work for a company or you are on your own, it is you who is ultimately responsible for your own safety and security.
Before you leave to live or work abroad it is important to:

•Copy important documents (keep secure)

•Be familiar with the rule of law

•Have an emergency and contingency plan

Want to know more then go to:
http://www.expatknowhow.com/menus/main.asp?PN=Safety

Expat Know How
At home working all over the world...

What to know when moving abroad to live and work?

2010-08-03T18:12:00.000+01:00

When moving to live and work abroad there are many things that you will need to consider and know.
Visit http://www.expatknowhow.com/menus/main.asp?PN=Country to find out know-how and links to other useful websites.
17 topics you will need to review about the country you will be going to live in:
•History
•Economy
•Type of Government
•Value systems (the basis for behaviour)
•Language
•Legal requirements
•Business Practices (time, negotiating, entertaining)
•Protocols (Greetings, titles, gestures, gifts,dress)
•Security and Safety
•Health
•Transport
•Holidays
•Electric current and plug type
•Currency
•Time zone
•Country calling codes
•Weather
Be at home all over the world...

Packing for a trip abroad

2010-07-31T14:19:00.000+01:00

Are you preparing for a trip abroad?
Do you have limited luggage allowance or space?
Then you need to go to this below link to find useful packing know-how:
www.expatknowhow.com/menus/main.asp?PN=Packing

If you have your own useful tips and know-how on packing for a trip abroad then please share with us by leaving a comment.

Physical Gestures and Future Communication with Computers

2010-07-19T14:27:00.000+01:00

A must see video of a presentation by Pranav Mistry made at TED (Ideas worth spreading) in Mysore India.
The future of Computers and Communication?
Cultural differences spring to mind...Interested to hear your thoughts on this video and the future of communication and how we interact with each other and computers...
Enjoy the video...
http://www.ted.com/

China Trade Show know-how

2010-07-06T16:38:00.000+01:00

Tips when meeting someone Chinese at a trade show:

Questions about a Chinese person's private life are acceptable when used appropriately; thoughtful questions and communication about family are considered good gestures that provide friendly talk and further business.
Use small talk as an opening before you move to your specific interest points.
Dress formally but don't over-dress, Chinese believe professional dress shows respect for all participants at a trade show.
Use colourful stands and attractive giveaways, which will draw more attention.
Act professionally when introducing yourself and exchanging business cards.
Don't be shy when mentioning your expertise, because Chinese worship authorities and experts.
Don't stand close and don't touch often, Chinese like to have private space.
Be friendly in crowds and queues. Chinese don't pay much attention to a slight unequal treatment once in a while.
Don't take first reactions too seriously; you might get lots of interest and enthusiasm but still get no feedback afterwards.
Don't be too pushy with the follow-up, and don't expect feedback very soon. Chinese need a period of mutual understanding to cooperate with business partners.

Tips for anyone Chinese who is planning to attend a trade show :

Introduce yourself confidently and actively; give firm handshakes.
Try to be straightforward and get down to business faster.
Always smile and be prepared when people don't reply with passion.
Form a line to wait for your turn and don't jump in conversations between others.
Don't spend too much time in small talk and don't talk too much about your private life.
Avoid making promises too easily.
Give quick feedback if you are really interested in what you see or hear

Article taken from the Argonaut Blog -

http://blogs.argonautonline.com/

Virtual Working Summit

2010-06-29T17:29:00.000+01:00

http://virtualworkingsummit.com/

Its already started but the first session was so great that I had to recommend this online summit to others who may work remotely or with International teams or those who may need to communicate with others using conference or web calls as part of their work. Click on the above site to register.

John Niland kicks off on 28th June with Building Trust Remotely,
Nancy Settle-Murphy on 29th June: Navigating Across Cross-Cultural Tripwires,
John Flynn on 30th June: Tools for Successful Virtual Working.
Jean Binder on 1st July: Communication on global projects,
Pete Bennett on 2nd July: The seven dirty tricks you must be aware of before choosing your audio and web conferencing partners
Gareth Kane on 6th July: Sustainability and Virtual Working
Elizabeth Harrin on 7th July: Social Media and Virtual Teams
Penny Pullan on 8th July: Conference Calls Made Easy
Lothar Katz on 9th July: Negotiating Internationally

Happy Listening......

5 great iphone apps for travellers

2010-06-26T13:01:00.000+01:00

Great apps for frequent travellers...

1. World Flights
Live departure and arrival information for every single flight in any given airport in the World. Fast, easy, intuitive and very low price: the best flight tracking application on the Appstore.

http://itunes.apple.com/app/world-flights/id374168766?mt=8

2. HotelPad
Hotel directory with maps, pricing and availability live info for most hotels across the World, again a must have for any last minute booking or finding the perfect location for your stay.

http://itunes.apple.com/app/id324473924?mt=8

3. Convert
Currency, distance, weights, measurements, temperature converter and more. Do not feel lost in any country and know instantaneously what is what.

http://itunes.apple.com/app/convert-the-unit-calculator/id325758140?mt=8

4. TripIt
Keep track of your flights booking, hotel and rental car reservations. A great complement to World Flights and HotelPad.

http://itunes.apple.com/nz/app/tripit-travel-organizer/id311035142?mt=8

5. Pageonce Personal Assistant
One app to keep track of your bank accounts, frequent flyers points, social networks and anything else you can think of while on the road.

http://itunes.apple.com/nz/app/personal-assistant/id285056092?mt=8

Happy Travels....

Doing Business with the Brits

2010-06-15T20:56:00.000+01:00

Doing Business with the Brits

Today, UK businesses are very different from 20 years ago. However, there is still some hierarchy in British firms, with a distinctive difference between the status of Executives and managers, with most executives having secretaries. But contrary to many articles you'll read about the Brits and their working practices, they have become much more egalitarian with flatter organisational structures. And, NO! bowler hats and pinstripe suits are rarely seen.
The British like to work in teams and identify with personal commitment to a group. Individual initiatives are generally taken following a group consensus to proceed. However, there is also a strong feeling of individual accountability for implementation. Most managers aspire to be effective, decisive and above all 'fair'. Fairness in relationships is more important than closeness (the Brits overriding value system lies in the concept of 'fair play').
Meetings start on time and conclude on time. A meeting without a concrete decision or result is seen as a 'waste of time'. Unlike many other cultures, meetings are generally informal in style and begin and end with social conversation. Participants are expected to make a contribution, not necessarily just in their own specialist area. Opinions are encouraged and listened to. Advance papers may not have been read thoroughly before the meeting (unlike the French, German and Finns).
Although English is spoken all over the world, many cultures need an interpreter to understand if the British are saying "Yes". Wanting always to be polite and to have time to think, a standard business response is, "We'll think about it" or "How interesting". Communication is open, somewhat indirect, impersonal and detailed. It can be contradictory; but it should never be personal. Northern Europeans often fail to understand the true meaning of British communication as it is not as direct as theirs.
Humour is frequently used as a defence mechanism, often in the form of self-depreciation or irony and can become quite sarcastic during disagreements or arguments.
Presentations are structured and formal, but usually have an element of humour. Nowadays, an element of entertainment is expected.
Understatement is very common. Brits hate over emphasis (hyperbole), they see it as boastful and pushy. Sometimes Brits appear less enthusiastic than they really are. Don't give British people a 'hard sell' or what they refer to as an 'American sell'. They dislike it, seeing it as manipulative and pushy. They'll walk away. The audience will expect to ask questions at the end.
Best tip for working with the British: beware of the 'stiff upper lip' which gives the British the appearance of formality and detachment, they traditionally use this when faced with difficult situations.

Interesting article recently posted at Sietar UK and written by Dr. Deborah Swallow

Cross-cultural know-how for first time meetings

2010-06-10T12:41:00.000+01:00

3 cultural know-how tips about first meetings, that I recently read on linked in........

1. Dress conservatively

You are planning to attend two important networking events: one in Milan, Italy, and another one in Dubai, UAE. How do you think your typical conservative suit would be perceived in these cultures?

In Italy, and particularly in Milan, the capital of fashion, the dress code is not to be overlooked. Style of dress is of the utmost importance, as outward appearance is indicative of inner values. Clothing is considered a reflection of your social standing, family background, education level, and overall level of competence. Therefore, dressing too conservatively or not making the extra effort to follow the current trends may give quite a bad impression.

On the other hand, your knee-length skirt, or tight-fitting trousers may be considered inappropriate in Dubai, where women usually wear loose-fitting dresses and show as little skin as possible. In Arab countries, modesty in dress and behaviour is the basis for respect. Not taking this into account may not only give a bad impression but even cause offence.

2. Greet every one with a firm handshake

The British handshake is a firm, quick shake. The firmness of the handshake is supposed to convey both dynamism and sincerity. It is considered acceptable for women to instigate handshakes with other men and women. But is it the same in Japan or Saudi Arabia for instance?

In Japan, hand shaking can only happen when an older and higher positioned Japanese person offers his hand to a younger person but never the other way round. Besides, handshakes are not supposed to be strong, and they seldom are. Therefore, a senior Japanese may not appreciate you instigating a firm handshake with him and may even feel offended by your obvious lack of respect.

In Saudi Arabia, physical contact between men and women is to be avoided. Be aware that while Saudi men may shake hands with other Western men, some Saudi men will not shake hands with Western women. You should therefore let them initiate the greetings and follow their lead.

3. Smile

British people tend to be quite reserved – there isn't generally an extensive use of gestures or facial expressions in the UK. A British person making a special effort to smile may appear moderately expressive in comparison to other cultures.

In Nigeria, smiling and showing sincere pleasure when meeting a person is important. People tend to be very expressive and more use is made of facial expressions than would be the norm for Northern Europeans. Warmth and friendliness are highly valued qualities. Neutral facial expressions are likely to be interpreted as a lack of interest in the other person.

However, smiling too much may be considered suspicious in Russia. Russian people tend to be rather formal, unsmiling, reserved and poker-faced at first encounters. They tend only to warm up when they are starting to appreciate and trust you.

Successful meetings...................

Travel advice

2010-05-23T19:08:00.000+01:00

I recently had an article posted on the online magazine - Executive Traveller.
This magazine has lots of useful info and tips about travel. Places to stay, deals to be had, tips for travel, etc....
Go and take a look -
http://www.executivetraveller.net/
For those of you out there about to fly somewhere or return home, i hope that you avoid both the BA strike and the Iceland volcanic ash.......
Happy Travels...

'Managing' Overseas

2010-05-11T14:57:00.000+01:00

Managing Yourself: Making It Overseas

I was recently sent this great Harvard Business Review article:
http://hbr.org/2010/04/managing-yourself-making-it-overseas/ar/1

Is your best performer/high achiever being sent overseas with the right attitude and skills?

Are you confident that you will be able to continue with your high level performance when you take that overseas post or project?

This article eloquently raises this question and shows that sometimes the best performer at 'home' is not the best for the job overseas?

Perhaps some additional global/cross-cultural skills are required?

Do you have any experience or stories to share that confirm this point?

What is your expat experience?

2010-05-04T17:59:00.000+01:00

The HSBC Expat experience report 2009 shows results of a recent survey taken by expats.
Read more at this link:
http://www.offshore.hsbc.com/1/2/international/expat/expat-survey/results-2009
You can also find an expat economic report and offshore offspring report at the same site.
Are you thinking of becoming an expat?
Are you being moved as an expat to a new location?
Then this article will be valuable for you to read, giving insights into different locations and what other expats are saying.
Which country do you rate as being the best location to live in as an expat?

International Retirement Benefit Scheme - s615(6)

2010-04-10T21:52:00.000+01:00

Was recently introduced to the benefits of a s615(6) trust scheme by Matthew Steiner of the Company s615(6) - The International Retirement Benefits Scheme. A tax efficient way for companies (UK Limited Companies) and individuals (who's duties are conducted wholly outside the UK - non UK resident) to save for retirement.
To find out more go to http://www.section615.co.uk/
Happy Saving...

How to avoid Jet Lag

2010-03-30T15:53:00.000+01:00

To follow on with my recent theme of air travel and IT. I recently read this great article about jet lag on the LinkedIn Global Worker Group:

'American mathematicians are working on a new software that could potentially halve the number of days it takes to adjust to a new time zone. The software, which is being developed by the University of Michigan and Brigham and Women’s Hospital in Boston, which focuses on the proper way to use an already-accepted method for beating jet lag–timed light exposure. For many, timed-light exposure works. But what some don’t know, is that if it is applied incorrectly, it can actually worsen your jet lag.

Researchers say the computer program they’re creating will allow travelers to maximize their efforts to beat the problem, resulting in more efficient sleep, a decrease in fatigue, and an increase in cognitive performance.

Travelers would simply enter the details of their flight into the program to receive specific instructions on the basics, such as when to sleep, when to go outside and spend time in the daylight, or how to take supplements believed to help curb jet lag, such as melatonin.

The research and resulting solutions could take another five years or so to complete, but when the work is complete, there are likely to be multiple applications, not just for jet lag. If you work the night shift, or under extreme work conditions, the software may be able to help you, too.

A book on jet lag was also recommended - Overcoming jet lag - Charles F Ehret, Lynne Waller Scanlon

Happy Sleeping!

Worlds Best On-Time Airlines

2010-03-23T14:54:00.000Z

Great article from Forbes on the worlds 10 most on-time airlines
We need all the help we can get when travelling overseas.
Hope this article will help you when planning your trip.
Why not let us know what personal experience you have of these and other airlines?
Happy Flying!

World Travel Mobile Applications

2010-03-16T15:35:00.000Z

worldmate iphone application
I was recently advised by a frequent traveller to download and use the worldmate iphone application. This app is also available for Blackberry, Nokia and Windows mobile.

The features include: flight status, travel calender, weather, world clock, maps, LinkedIn, etc.....
Well worth a look at the site to see the benefits for world travellers.
Happy travels.........

iphone travel apps

2010-03-03T16:52:00.000Z

21 travel applications for iphone

I was recently sent this blog link by a colleague, it has details of 21 travel applications that can be downloaded and used on an iphone, some are even free. Great information for all those who own an iphone and travel, whether for work or pleasure.

Portugal - what is it like there?

2010-02-23T17:00:00.000Z

Portugal know-how
My first overseas business trip in 1987 and later my first expat posting in 1991 was to Opporto (Porto) Portugal.
What a dream first posting. Loved the food, loved the wine and especially the Port wine... chilled white or smooth warming red. Friendly people, great language, wonderful countryside and culture.
I would recommend a trip to anyone whether going for holiday, business or to live.
My colleague and I took a trip back there again in 2007 and saw that it has got even better in recent years, with improved road and infrastructure.

I was recently sent the above link by the same colleague and love the fact it contains great pictures and useful information about visitng Portugal, that echo my own thoughts and experience. As well as the fact that the information comes from a U.S fashion company photo shoot trip, as my working roots and what took me there are from the same industry.

Antarctica Culture?

2010-02-05T16:38:00.000Z

Further to my Blog in January where I stated the trips that I would like to take in 2009, I received a link from a friend and colleague who has a cousin who has been working there. For those of you who are interested do go and take a look at his Blog -
http://frostofheaven.blogspot.com/
Wonder what type of cultural know-how would be required for that type of posting!
Anyone with first hand knowledge let us know all about it...........

Up in the Air

2010-01-25T13:40:00.000Z

I went to see the new George Clooney film on Saturday called 'Up in the Air' and apart from the fact that it made me laugh so much I almost cried, it also made me remember what it used to be like travelling alone when I was employed by an American Corporation. I felt the film had been made for me and parts could have been about my life. A must watch for anyone who travels for their job and or anyone who has had to or will have to lay off/fire workers.

Travel guides for expats and others................

2010-01-22T17:28:00.000Z

If you are travelling to a new country for a holiday, business trip or to settle and live there, then there are many places that you can now go to find out more about that country and what to expect from your visit. Country specific travel books, internet sites, intercultural training and cross-cultural training courses and websites.
I recently found the following website that has expat guides to over 34 countries;
http://www.expatarrivals.com/the-united-kingdom/moving-to-the-united-kingdom
Happy travels..........

New Year Travel

2010-01-13T16:39:00.000Z

Its a New Year and a new decade (Happy New Year to all....sorry its somewhat late) and I have been sat here at my desk wondering what to write in my first blog of 2010.
I have been snowed in now for over a week, with all appointments having to be cancelled since I last had appointments to attend to before Christmas!
Now I am trying to remember why I returned to the UK after 20 years of living overseas in different warm climate countries, where the sun was nearly always shining and it never even got cold let alone snowed! I can remember many times wishing to feel cold as I overheated during the day or evening in many different locations.....
They say the grass is always greener on the other side and I now think that I may finally truly appreciate that saying. I came back home for many reasons and the weather was obviously not one of them and here is where I wish to stay, but I am thinking that some travel in the not to distant future is sounding rather like a good idea..........Can you believe that the next trips that I plan to take are the Venice Simplon-Orient-Express train journey through France, the Swiss Alps and the Italian Dolomites and a cruise through the Antarctic to observe the penguin colonies, visit the Bay of Whales and Ross island........I clearly must enjoy the cold!
So I would appreciate hearing from anyone who has done either of these trips and what their experience was like, with any hints or tips on how to plan/prepare and also from anyone who has any cultural know-how of these countries that I should know about before I go.

Global Gift-Giving

2009-12-16T14:40:00.000Z

I recieved this great gift-giving know-how in a newsletter recently and thought it would be great to share with others -

Gift-giving can be a little tricky when giving gifts to international associates. Cultural differences can make a terrific gift at home into a terrible no-no abroad. With the holiday season soon upon us, here are some important cross-cultural gift-giving considerations when sending gifts to your international friends and business associates:
Style can be as important as substance: Sometimes the wrapping is as important as the gift. Color, style and design can carry different meanings in different countries. For example, both white and black in Asia is a color associated with funerals, while red means health and happiness, and gold signifies wealth and success. A gift presented in a white box is not appreciated in East Asia. Red or gold wrapping is much preferred, and in East Asia, no gift, no matter how small, should ever be presented unwrapped.

Such symbolism is very important in certain cultures. For example, clocks are not good gifts to give to your Chinese associates, no matter where they are, whether China, Hong Kong, Singapore, Taiwan, or San Francisco. The word in Mandarin for clock is very similar to the word for death. Clocks are NOT appreciated. Avoid fine linen handkerchiefs in Korea: handkerchiefs, even of the finest quality, are symbols of sadness. In all Asian cultures, avoid cutlery, as well (such as penknives with corporate logos), for they represent the cutting of a relationship. In Korea, avoid pens with red ink: very bad luck! Additionally, the number FOUR in Chinese culture is also associated with death, so avoid giving gift items in a set of four.

Consider the country's traditions. Leather goods are not appropriate in India, where Hindu traditions hold the cow sacred; put those leather picture frames and attache cases away.

Fine brandy or wine, while appreciated in many cultures around the world, is generally a no-no in Muslim countries where Islam shuns alcohol. On the other hand, the Japanese are the world's largest consumer of brandy and Scotch, so a very fine bottle of either (or of the very American Jack Daniels whiskey) makes a very fine holiday gift in Japan.

In Japan, citrus fruits are highly prized and very expensive. A box of those well-packaged fancy fruits from Florida or California is a terrific idea: not only is it a special treat, but it can usually be parceled out to many, and in Japan, there are always many on the team. It is a good way to recognize the efforts of the whole office.
A wonderful gift to your Muslim associate (any follower of Islam, from the Arab Muslim world all the way to Malaysia and Indonesia) would be a fine, silver compass: no matter where in the world they may be, they can always locate Mecca and perform their daily prayers.

And finally, avoid sending coals to Newcastle: no wines to France or Italy, no beers to Germany, no chocolates to Belgium, etc.

How you present the gift is important. In Asia, for example, one does not typically open the gift in front of the giver. And in some countries, gifts should reflect the status of the recipient.

When you send greetings and gifts also carries special meaning. For example, always send a New Year’s greeting card to Japan around December 12. It will arrive just in time to be held for delivery by the Post Office in Japan precisely on New Year’s Day. To have your New Year’s greeting delivered exactly on New Year’s Day is a custom that is much appreciated in Japan.

If you are presenting flowers as a gift (perfect for a dinner invitation to someone's home), be sure to ALWAYS unwrap the flowers before presenting them to the hostess. Additionally, if you send flowers in Europe, be sure they are odd numbered, and remember, red roses are far too personal and never send chrysanthemums: they are used for funerals (no half-dozen roses or chrysanthemums, please).

Please avoid presenting gifts with the lefthand in many parts of the world (it is considered, for example, in Muslim cultures, to be the unclean hand); in Korea, you want to present a gift with the right hand, while the left hand supports the right hand at the elbow. It demonstrates great respect.

Generally, a gift that reflects your home country, and that is difficult to find in the recipient's country, is much appreciated. Picture coffee table books of America, for example, make fine gifts just about everywhere outside the USA. Europeans would much rather receive a small quantity of quality, than a large quantity of just-plain-good. Well-packaged uniquely American fare, such as maple syrup, or Southern barbecue sauce, is much appreciated.

What to buy? While brainstorming gift ideas for friends and business associates from around the world keep the following tip in mind. Most people love to receive gifts representative of the USA or your local region or city: a baseball cap from the local sports team, a jackket from the local well-known university, or a golf souvenir from the local golf course, are all appreciated. Native American handicrafts are always appreciated. Just make sure such gifts are authentic (no "Made in Taiwan, Japan, or PRC"-type labels on the bottom, please), and are of high-quality. Also, if your recipient has kids, anything for them that is difficult to get in their own country is an outstanding idea.
Sending a gift is always appreciated: sending the culturally appropriate gift will insure a positive memory that will endure long after the gift is gone.
This article was written and posted originally by Dean Foster http://www.deanfosterassociates.com/

Expat Contract Negotiation

2009-12-14T17:36:00.000Z

I recently came across this great article at expat arrivals and thought I would post it for others to use/read.
http://www.expatarrivals.com/article/expat-contract-negotiation
Enjoy

HSBC Bank International Expat Explorer Survey 2009

2009-12-08T10:46:00.000Z

Great Expat Survey taken from the Forum for Expatriate Management-Totally Expat website

Commissioned by HSBC Bank International, Expat Explorer is the largest ever global survey of expats. Now in its second year, the survey has questioned more than 3,100 expats who described the opportunities and challenges they face living away from home. The survey provides an insight into how expat life differs from country to country, continent to continent.

Read the full article and survey here:
http://www.articles.totallyexpat.com/hsbc-bank-international-expat-explorer-survey-2009/

Business Etiquette

2009-11-26T15:49:00.000Z

Business Etiquette

When doing business in a new country, there are many different business practices and protocols to be aware of, here are a few to consider.

• Dress code
• Gestures
• Gift-giving
• Greetings
• Titles/forms of address
• Use of time

One area of business protocol to consider is how to greet and exchange business cards with someone from a different culture.

In Asia for example the way of delivering and receiving a business card is of high importance.

In Japan 'meishi' (the way to exchange business cards) is very important. It is more than a convenience and represents one's personal identity, label, sign, rank and name all in one.

• Business cards should be exchanged at the very first stage of an introduction.
• Present and receive with both hands with the letters facing the recipient.
• Accompany the card hand-over with a slight bow.
• Take time to study the card.
• Shake hands and bow a few times.
• Treat the card with respect and do not write on it.

Are you about to visit a new country to conduct Business?

Do you have Business Etiquette?
Need help?
Then visit http://www.expatknowhow.com/ and contact expatknowhow.

Are you ready for a cross-cultural move?

2009-10-29T11:16:00.000Z

When you are in a foreign environment, the most important resource that you have, are your own internal ones.
Moving to live and work in a new country will challenge you in ways that you have not been tested before and you will be out of your comfort zone. The result of this experience will provide you with great personal growth, but the journey may not be an easy one.
Experts in the field of cross-cultural research have identified some personal skills that will help face the challenges of expatriate life –

- An open minded attitude
- Tolerance to frustration and failure
- Adaptable and flexible
- Curious to try new things
- Strong communication Skills
- Observant
- Self reliant
- Good Sense of Humour

Need to know more?
Are you making a move to live and work overseas?
www.expatknowhow.com
Contact us at Expat Know How - call +44 (0)1235 855236 or email info@expatknowhow.com

Why do you need to have Cultural Intelligence?

2009-10-14T16:41:00.000+01:00

Culture Shock
Oxford English Dictionary meaning -
‘Disorientation felt by a person subjected to unfamiliar way of life.’

What Is Culture –
‘The customs, beliefs, art and all other products of human thought made by a particular group of people at a particular time.’
Unless you know the rules of other cultures you can make serious errors of judgement resulting in insulting your host or even starting an International crisis !
Here are a few general cultural differences to be considered ;
- Greetings
In some Countries men and women are forbidden to touch hands…..In others public displays of affection are normal.
- Communication Style
The Japanese or English may distrust Italians because they wave their hands about or Spaniards because they sound emotional. The French may appear offensive as they are direct and frequently use cynicism. Germans may take the English too seriously and completely miss the humour or irony. No one may know what the Japanese are thinking as they may say little or nothing at all.
- Personal space
In some countries it may seem that there is no such thing as personal space. When queuing in some countries; that is to say in countries where they actually have a queue system, standing so close to the person in front that they can feel your breath on their neck is not considered an issue, whereas in other countries this would seem offensive.
- Eye contact
In Asia direct eye contact can be interpreted as rude and disrespectful, whereas in the United Kingdom it is an important way to show sincerity and trust.
- Views of time
In the United Kingdom and the United States it is advisable to always be punctual. In many Latin countries punctuality is not as important as arriving at all, whatever the time.
- Gestures
The okay sign has different meanings when used, depending upon your location -
North America – to show approval
Japanese – to signal money
Brazil – it is a vulgar sign
France – means zero
Middle East – a rude sexual gesture
- Taboos
In some parts of the Middle East and Far East showing the sole of your shoe sends a rude message whilst in Thailand for example it is considered rude to sit cross-legged.

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info@expatknowhow.com

2009-09-23T17:28:00.000+01:00

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